This is a courtesy translation. Only the French version is legally binding.

This policy explains how SARL DESIRÉ collects and processes the personal data of visitors to sirop-granita.fr.

Data controller

SARL DESIRÉ, 93150 Le Blanc-Mesnil, France. For any question about your data: contact@sirop-granita.fr.

What we collect, and why

The site only collects what you type yourself, and only to handle your request.

Quote request: name, business name, email address, phone number if you give one, and the content of your message. We use them to prepare a proposal and to answer you.
Order: in addition, the billing and delivery address, needed to draw up the quote, the delivery note and the invoice.
Browsing: a technical cookie keeps your basket and your chosen language for the length of your visit.

The site runs no analytics, shows no advertising and sets no advertising cookie. No data is sold or passed on to third parties.

Legal bases

Steps taken at your request before entering into a contract, for a quote request.
Performance of the contract, for an order.
Compliance with legal obligations, for accounting records.

How long we keep it

Quote requests that go no further: three years from the last contact.
Commercial and accounting documents: ten years, as required by the French commercial code.
Technical cookies: the length of the session, except the basket, kept a few days.

Who sees it

Your data is processed by SARL DESIRÉ and is only accessible to the people handling sales. It is hosted by OVH SAS on servers located in France, and is not transferred outside the European Union.

Your rights

Under the General Data Protection Regulation you have the right to access, rectify, erase, restrict and object to the processing of your data, as well as a right to data portability. Write to contact@sirop-granita.fr, with proof of identity, to exercise them.

If, after contacting us, you believe your rights are not respected, you may lodge a complaint with the CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France.